Introduction.com (“we,” “our,” “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and share your information

when you use our website, platform, and related services (the “Services”), including SMS communications.

By using our Services, you agree to the terms of this Privacy Policy and our [Terms of Service].

1. Information We Collect

We may collect the following types of information:

a. Information You Provide Directly

• Name, email address, phone number, and business information when you register or apply for membership.

• Payment information when purchasing membership or other paid services.

• Content you choose to share on the platform, including messages and uploaded files.

b. Automatically Collected Information

• IP address, browser type, operating system, and device identifiers.

• Usage data, such as pages visited, features used, and engagement history.

c. SMS & Communication Information

• Mobile phone number and opt-in status.

• Message delivery and engagement data (e.g., when you open, click, or respond to a message).

2. How We Use Your Information

We may use your information to:

• Provide and operate the Services.

• Send SMS messages, emails, and push notifications (with your consent where required).

• Personalize your member experience.

• Process transactions and manage billing.

• Respond to your requests and provide support.

• Detect, prevent, and address fraud, security, or technical issues.

3. SMS Messaging Practices

If you opt in to receive SMS messages:

• We will use your mobile number to send event invitations, community updates, offers, and account notifications.

• Message frequency varies by user activity and preferences.

• Message and data rates may apply.

• You can opt out at any time by replying STOP to an SMS or contacting [support@introduction.com].

• We may collect delivery and engagement data to improve our communications.

4. How We Share Your Information

We do not sell your personal information. We may share it in the following ways:

• Service Providers: With trusted vendors who help us operate the Services (e.g., hosting, payment processing, SMS delivery).

• Legal Compliance: When required by law, subpoena, or other legal processes.

• Business Transfers: In connection with a merger, acquisition, or sale of assets.

5. Data Retention

We retain your personal information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements.

6. Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no system can be guaranteed to be 100% secure.

7. Your Rights

Depending on your jurisdiction, you may have rights to:

• Access the personal information we hold about you.

• Request corrections or updates.

• Request deletion of your personal information.

• Withdraw consent for certain data uses, including SMS communications.

To exercise your rights, contact us at [support@introduction.com].

8. Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for their privacy practices.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website with a revised effective date. Continued use of our Services after changes means you accept the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:
📧 support@introduction.com